Privacy Policy.
What MyCleanText collects, why, who it goes to, and the choices you have.
Effective October 13, 2026
The short version: we use your information to register your texting numbers and run your messaging. We never sell personal information, and we never sell, rent or share mobile phone numbers or text-message opt-in data with third parties or affiliates for their marketing purposes.
Who we are
MyCleanText is a service of JavierPhoto LLC, doing business as MyCleanText (“we”, “us”). We help businesses and nonprofits register business texting numbers — 10DLC, toll-free and short codes — and send text messages from a web dashboard. This policy covers mycleantext.com, the MyCleanText dashboard and application forms, and the messages sent through our service. Questions: support@mycleantext.com.
What we collect
Your account
Your name, company name, email address and password. We store passwords only as a one-way cryptographic hash — never in readable form.
Your number application
The information carriers require to register a sender: legal business name and brand name, business type, Employer Identification Number (EIN), industry, website, business address, the authorized representative’s name, title, email and phone, and details of your messaging program — use case, description, expected volume and frequency, how people opt in, links to your privacy policy and terms, sample messages and automatic replies.
Contacts and messages
When you use the dashboard to send texts, we store the contact lists you add (phone numbers, names and where each contact opted in), the messages you send, opt-outs (STOP replies) and delivery receipts.
Technical information
We set one essential cookie to keep you signed in. We do not use advertising or tracking cookies. Our hosting provider keeps standard server logs (such as IP address, browser type and time of request) for security and reliability.
How we use it
- To register your brand, campaign or toll-free number with our messaging providers, the mobile carriers and The Campaign Registry, and to respond to their review questions.
- To send your messages, process opt-outs and HELP requests, and show you delivery results.
- To run your account — sign-in, password resets, and emails about your application’s status.
- To keep the service secure, prevent abuse and spam, and meet legal and carrier requirements.
Who we share it with
We share information only as needed to provide the service:
- Our messaging providers, the mobile carriers and The Campaign Registry — the registration details and message traffic they need to approve and deliver your texts.
- Service providers that host and operate MyCleanText for us, including our cloud hosting, storage and transactional email providers, under obligations to protect your information.
- Legal reasons — when required by law, to protect rights and safety, or in connection with a business transfer.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging
If you sign up for MyCleanText text updates at mycleantext.com/sms, we keep your name, mobile number, the consent wording you agreed to, and when and where you agreed, so we can show proof of consent. If you receive texts sent through MyCleanText, they come from the business or organization you opted in with. Message frequency varies by program. Message and data rates may apply. Reply STOP to any message to stop receiving texts from that sender, or HELP for help. Opt-outs are honored immediately and removed from the sender’s lists.
How long we keep it
We keep account and application information while your account is open and for as long as needed to meet carrier, legal and record-keeping requirements. Message and consent records are kept so senders can show proof of opt-in if a carrier asks. You can ask us to delete your account at any time.
Security
Data is encrypted in transit and stored with our hosting provider, which encrypts it at rest. Access to the dashboard requires a signed-in session, and administrative access is limited to authorized staff.
Your choices and rights
You can review and update your information in your dashboard, or email us to access, correct or delete it. If you live in California, you have the right to know what personal information we collect and how we use it, to request deletion or correction, and not to be discriminated against for exercising these rights. We do not sell personal information or share it for cross-context behavioral advertising.
Children
MyCleanText is a business service and is not directed to children under 13.
Changes
If we change this policy, we’ll update the date above and, for significant changes, let account holders know by email.
Contact
MyCleanText · Newport Beach, California · support@mycleantext.com